List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
| 1.2 | Comply with work health and safety (WHS) requirements at all times |
| 1.3 | Use appropriate personal protective equipment (PPE) in accordance with SOPs |
| 1.4 | Identify job requirements from specifications, drawings, job sheets or work instructions |
|
2 | Receive and classify articles | 2.1 | Receive articles, record and identify according to industry procedures |
| 2.2 | Record any existing damage, missing components or other related detail |
| 2.3 | Interpret and apply product handling procedures and instructions |
| 2.4 | Identify articles to be processed from manufacturer labels and care labelling or workplace testing procedures |
| 2.5 | Classify articles according to their colour, care requirements and fabric type |
| 2.6 | Provide customer service and use related equipment for stock management and financial transaction processes, as required, according to workplace procedures |
|
3 | Prepare articles for cleaning | 3.1 | Identify, safely remove and dispose of foreign objects and lost property according to environmental protection, waste disposal, recycling and workplace procedures |
| 3.2 | Apply preparation procedures for the correct handling of articles |
| 3.3 | Note any special requirements and take these into account during the preparation |
| 3.4 | Transfer relevant information to appropriate people |
| 3.5 | Use machinery and equipment to prepare articles, including special requirements, and operate correctly |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material
reading care labels and recognising colours, fabric types and fragility of fabrics to identify correct classification and care requirements
preparing a range of articles and fabric types with different care needs for dry cleaning or laundering on at least two (2) occasions
completing work systematically with attention to detail without damage to goods and equipment
using related equipment and providing customer service and stock management and financial transaction processes according to workplace procedures, as required
identifying, safely removing and disposing of foreign objects and lost property according to environmental protection, waste disposal, recycling and workplace procedures
operating machinery and equipment to prepare articles, including special requirements
maintaining accurate records
complying with relevant federal and state or territory legislative or regulatory requirements.
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
Australian Standards that govern dry cleaning and laundry operations
range of processes available
care and maintenance procedures for articles:
clothing, garments or fabric accessories
kitchen linen
hospitality linen
other fabric products
customer service and cash handling procedures
environmental aspects related to workplace operation and manual handling
infection control procedures
classifying processes
fabric characteristics and care requirements
quality practices
workplace practices
practices for recording and reporting
AS/NZS 4146:2000 Laundry practice.
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in receiving and sorting articles for cleaning, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.